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Payments – Shipping – Returns

Payment Method

PAY ON DELIVERY.
Cash payment of the value of your order upon delivery of the product to the place you have chosen.

Payment by credit & debit card.
We accept Visa and MasterCard credit cards. Your transactions in our online store are protected by top online security systems that guarantee a secure trading environment.

Payment by deposit in a Bank Account.
You can transfer the amount of debt to one of the following bank accounts:

ALPΗABANK ΙΒΑΝ: GR42 0140 6500 6500 0233 0000 682

Beneficiary KONSTANTINA GLIATA

SHIPPING CHARGES

Shipments are made through ELTA COURIER, the shipping charge is € 3.00 for all of Greece if the market value does not exceed € 80.00. The cost of cash on delivery is € 2.00.

For purchases worth over € 80.00, shipping is free.

Order Processing Time:

Delivery time is estimated at 1-5 working days from the date of departure of the customer’s order.

 

RETURN POLICY

You have the right to return the product you received within fourteen (14) calendar days, at absolutely no cost and request its replacement with another size or another product.

The basic condition for the return of the product is that it is in its original condition, in its original packaging and that no damage has occurred to it. Products that are sent without outer packaging that protects the official box of the product and the product itself, will not be accepted by our company and will be returned back to the customer.

Also, there should be the retail sales receipt or the purchase invoice.

Changes are always made based on current prices.

No refunds during the discount period. Only replace with the same product or another.

In case you choose to have a new product sent to you for replacement, you can contact our experienced team to place a new order.

You return the product with ELTA COURIER at our expense and as soon as we receive your parcel, your change is sent for FREE. In case you want to make a 2nd change, there is a charge of 8 €.

Visit one of the ELTA COURIER stores in your area or call the nearest store to pick up the parcel from your place.

RIGHT OF WITHDRAWAL-MONEY RETURN

Refunds are followed in the following cases:

The product should be in its original packaging and condition at the time of receipt by the customer. (as it was at the time of delivery to the customer) and has not suffered any damage or other defects.
Products that are sent without outer packaging that protects the official box of the product and the product itself, will not be accepted by our company and will be returned back to the customer.
The product must be accompanied by the corresponding documents that the customer received upon receipt (receipt, invoice).
The return will be made within 14 days by deposit in the bank account indicated by the customer.
(Partner banks: Alphabank & National)

The customer will be charged with the cost of returning the product, which is € 5.00.

PRODUCT WARRANTIES

All products of konstantinaboutique.gr are 100% AUTHENTIC. We cooperate exclusively with the official representations of each house and company as all our products are accompanied by an authenticity card.

Their packaging is the original, original packaging of manufacturers.

Therefore, we guarantee the authenticity of every product you buy from our e-shop.

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